Patient Care Coordinator – PT On-Call – Vireo Health Inc. – Moorhead, MN

Patient Care Coordinator

Reports to: Director of Dispensary Operations and Pharmacy Manager

ESSENTIAL JOB FUNCTIONS: (Illustrative examples, Not All inclusive)

  • Participates in our startup team as we develop policies, medications and systems
  • Maintains vigilance for patient medication safety
  • Assists patients and families through the CPC process
  • Trains other CPC team members in the use of cannabis-based medicines.
  • Completes CPC operational requirements by maintaining an organized work flow; verifying preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.
  • Provides pharmacological information by answering questions and requests of health care professionals and patients
  • Complies with state law and regulations
  • Participates in record-keeping and reporting necessary for State compliance
  • Adheres to infection-control standards such as hand washing
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations
  • Maintains pharmacological knowledge
  • Contributes to team effort by accomplishing related results as needed
  • Protects patient safety regarding cannabis medication use
  • Helps patients and the pharmacist determine the best treatment course
  • Provides exceptional customer service to our patients
  • Maintains cash register and accountability for assigned drawer
  • Completes opening/closing procedures
  • Utilizes computer systems appropriately for daily operations
  • Receives incoming orders, shipments and deliveries
  • Schedules appointments, assists with refilling orders and creating new patient orders/sales
  • Performs CPC maintenance/cleaning duties as assigned.
  • Attends staff meetings, continuing education, etc. as directed

EXPERIENCE AND/OR TRAINING:

  • Preferred licensed Pharmacy Technician in the state of Minnesota
  • Preferred experience in both clinical and retail settings
  • Preferred additional training in Cannabis-Based Medicines

OTHER QUALIFICATIONS/RESPONSIBILITIES:

  • Maintains and safeguards entrusted confidential information
  • Ability to communicate effectively with patients, families, and co-workers
  • Ability to meet assigned deadlines
  • Ability to establish and maintain effective working relationships
  • Ability to function independently
  • Punctuality and responsible time management skills
  • Ability to understand, support, and implement organizational policies/procedures, along with government regulations
  • Perform other duties as assigned by Management
  • Maintains professional relationships with patients and co-workers
  • Ability to perform job duties effectively when under stress
  • Ability to accept constructive feedback and grow with position/company
  • Analyzing information and implementing quality control
  • Applies good judgment
  • Attention to Detail

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