Patient Care Specialist – LeafLine Labs, LLC – Willmar, MN

LeafLine Labs is one of two registered medical cannabis manufacturers in Minnesota. We focus on using controlled environment agriculture to produce various strains of cannabis that is turned into extraction-based medicine. The Patient Care Specialist (PCS) is responsible for patient intake and assisting Pharmacists during patient consults at our Patient Care Centers. The PCS will provide excellent service and support LeafLine Labs commitment to Patients First. Always.

Job Duties:

· Greet and room patients for consult with Pharmacist

· Review patient health history, goals for treatment, etc.

· Educate patients on proper use and storage of medications

· Complete necessary paperwork with patients

· Complete pre-appointment intake phone calls

· Navigate between patient databases to obtain needed information

· Answer patient’s questions and redirect to team where needed

· Know, understand and act in compliance with state regulation

· Work towards meeting department goals around efficiencies, yields, and cost

· Other duties as assigned

Required Qualifications:

· High School Diploma or equivalent

· At least two years’ experience in a healthcare office setting

· Excellent communication skills, both on the telephone and in-person

· Professional demeanor

· Detail orientation

· Ability to follow SOP’s (Standard Operating Procedures)

· Ability to work well with others

Willing and able to work Saturdays

Preferred Qualifications:

· Associate Degree / post-secondary education preferred

· At least one-year experience as a Health Unit Coordinator or Medical Assistant

LeafLine Labs is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeafLine Labs complies with applicable Minnesota and local laws governing nondiscrimination in employment.

Job Type: Full-time

Working Days:

  • Saturday (Required)
  • Monday (Required)
  • Tuesday (Required)
  • Wednesday (Required)
  • Thursday (Required)
  • Friday (Required)

Work Location:

  • One location


  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off


  • Weekends required
  • Day shift
  • 8 hour shift
  • Other

Apply Here

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