J.T.Best service ever. Love this guy, he is so polite. Converse is also amazing. I don't know her name but she is so nice also. Love the place feels good not sketchy ever. Thus is the only place I will ever go. If I could give a 10 star I would.
I don't get to come in and pick up often, but every time I do, my experience is always wonderful. The team at this location works hard to keep things moving and are very friendly to me when I visit. My most recent visit, Sam helped me and she made my pick-up quick, concise, and had all of my order put together correctly.
Always helpful, they work with me all the time. Use to go in, but since they do curb side it helps me alot. Don't always have someone to load my wheelchair .
Every time I have made a purchase here, everyone I've come into contact with has been truly wonderful.They are incredibly helpful and patient.Each order transaction has been perfect.Thank you, to all of you!!
It's totally awesome dude. Everyone is so chill and calm. A lot of blood shot eyes but I just assumed that is due to the hard work they are all doing. Pretty sure there is a dead animal somewhere around, perhaps a skunk? Still 10/10 would visit again if my Dr will just give me a green card again... if you want to have a great day give them a try.
I have been coming here for about 8 months and it does not matter when I place my order I ALWAYS have to wait anywhere from 10-20 mins. A month a go I waited an hour for my order. I always place my orders early and come in a few hours later and it's NEVER ready. I don't even order that much at a time and the fact the everything comes pre measured and pre packaged, all they have to do is print a label and slap it on there see does not make any sense to me. People will come in after me and are able to pay for the stuff right away. A lot of the people there are friendly but I feel unless you tip well and you like to talk while you check out you get ignored.
Staff are friendly and welcoming also very knowledgeable. It feels secure and clean also. However my only problem would be that it seems to be very difficult to order what I am needing because they are out of my preference of medical cannabis.
This used to be a 5 star rating. Been going here for 3 yrs. This past year has been bad. You make an appt and wait 60+ minutes past your appointment time. Absolutely ridiculous. I will be going to Green goods for now on. They get you in and out with your appointment time. Yeah it might be a 45 min drive but waiting for an hour plus after your appointment is ridiculous I make an appointment time of day that works for me to pick up. 3 times they screwed up my day/ other appointments by not getting me in anywhere near the appointment time. Disappointing I liked going here.
Great service and quality of bud . I love when you go there expecting to spend what you order but when you get to the checkout is way cheaper. Thanks for all your help and I will continue to be a awesome customer.
The gentleman named Little was very helpful and has a professionally positive vibe! I would definitely recommend going to this location.
Been here going on two hours. Last week, I could walk in and order. This week, they changed that without telling anyone. People in there trying to order amd they won't let you. I placed an order for the person I'm a caregiver too, got the text confirmed, and still no order. It's a joke and they are allowed to do it. Should add, they say nobody is on hold while person I'm a caregiver to has been on hold for well over an hour. Joke
My visit on 6/30/23 was a horrible experience!! When I checked in, I was told they didn't have my order but I had my emailed receipt showing I placed the order. I know things can happen so I was trying to be patient. I had picked 12 noon for pickup because I had other commitments for the rest of the day. I know pickup times can get delayed for different reasons but 65 minutes is ridiculous!! I'm sure I'm not the only person that picks the time because it fits in their schedules. Most of my experiences here have been great and my previous review was a 5 star.
Service is super awesome and staff is so friendly. Every time I go in, there's a friendly greeting and they are so happy to serve you. Absolutely love the quality of service
Great place to get your medical weed! Price is the same as everywhere else with some limited item specials! Gummy’s are good, but some seem to hit me different. Flower can be hit and miss I usually get their premium rhythm flower and always fire! The tangerine full spectrum all oil vapes Best!!!Big thanks to Ciera who helped me in the drive-through. Friendly staff A++!
As a box to wait in its very nice.For product and practices its garbage.Example: raising the price 20% and then claiming theres a 20% discount.1 stars
I have always had a great experience when coming to rise.Kayla, who works at the front desk is always super kind.Charlie who works in the back at the desk, is always helpful.Zoie rocks too with her helpfulness!And Alex is always super friendly and welcoming !! This team knows their stuff 😎The team always seem to have a great attitude when greeting customers and to me, that is top tier when visiting a shop!
Always a quick pick up. I’m disabled so still having curbside pickup is super important. Ciera is always a pleasure! I wish you would email out specials, I live an hour away and it would be nice to know when specials begin and end. I ordered online yesterday and several items were no longer on special today. I would suggest if you order and it shows the special that price should be locked in for that order.
Everyone there is cool, but I waited 40 minutes for a scheduled pick up. Bunch of workers laughing, chatting, bunch of them in back just sitting there. One customer just left as she was sick of waiting. I missed another appointment waiting for my order i placed a day before. So moral of the story, people don’t want to sit for half hour , pick up the pace…
I have always had a great experience when coming to rise.Kayla, who works at the front desk is always super kind.Charlie who works in the back at the desk, is always helpful.Zoie rocks too with her helpfulness!The team always seem to have a great attitude when greeting customers and to me, that is top tier when visiting a shop!
This location is always on something. This is the second time their promo was put wrong on the website since I’ve moved here in June. The first time it was granted. This time I CALLED to make sure it was what the email and website said and the person said it was wrong but to bring the email and they would grant the email. A couple hours later, I go to curbside and the guy that came out had a complete attitude and said they wouldn’t be granting it because it was fixed. I explained that not only did I double check I also called and the guy said it would be granted. He argued with me and said I could come in to talk to a manager. Why do I have to fight for something I already called and waited on hold for 20 minutes for? I will be looking at alternative places in the Saint Cloud area rather than going here. My business isn’t appreciated here and I’m sure yours isn’t either! Go somewhere else!!!PS: I have also found beaners in two batches, which changes the weight, and it’s always super dry!! You’re basically paying for 3.5 grams and getting 2 worth.
For a store it is very nice. Many starsFor product and the reason im forced to monopolize with your practices.2 stars
Impressed with the dispensary, it was a very nice, calm & relaxing atmosphere, staff we're very helpful. My father, whom we picked up for was pleasantly pleased with the quality of the products. Only gave 4 stars because of the high pricing (I know ALL dispensaries have similar pricing in Mn) but, it's used for medical purposes & for some the only means of pain management etc.. it's sad knowing people have to go without at times due to the cost. It will be a grand day when cost is made affordable. Thanks
Poor quality for it being medicinal not to mention the selection is horrible. Same product that seems to just go down in THC potency. Also have found seeds in a few batches. I would bet money that the THC potency is off 🤷🏻♂️ looks like I will be going to Michigan instead! Their Recreational selection and potency blows this place out of the water.
My experience is poor customer service, they are late with curbside pickup as a result of double scheduled appointments, product is ok but overpriced and is often almost powder dry and burns up really fast, I showed up 10 minutes before they open at 9 I called to check in thinking it would get things going faster only to be hung up on when I called to check in the man answered the phone and said how can i help u when I said I was here for a pick up he said we don't open till 9 and abruptly hung up on me as well as the gentleman in the spot next to me. I don't appreciate disrespect in any manner and would recommend a different dispensary. When they switched from leafline they said an email was sent saying my reward points would be void after the change i never got this email and when I asked I was told too bad basically. I had 100 dollars worth of rewards that they wouldn't let me use. Customer service in st cloud has become nonexistent and its not ok.My post was replied by the owner saying they wanted to make my poor experience right, it asked for my contact info so I sent it to the address in the reply... I never heard back in email or phone call. This is obviously a way to try to save face, and they had no interest in improving their ways. And I'm pretty insulated by the fact that they are playing games like this with their patients.
Waited on hold for over 3 hours to place an order, place closed and never got through, we were first in line, from 6:25 till well after 7:30-----you folks really have to do something about this, first time I waited over an hour and got bumped off at #2 started again, total time from 3:15 till 7:30 and never got to place an order, do you people think we have nothing better to do or what!!! (So much time wasted for nothing)
Almost never have indica. Will never buy the vapes again $70 for .5 g total B.S. any recreational state sells for less than half. And twice the quality and quantity. The flower is a joke in Minnesota too. Drive 5 hrs to Michigan get 3 times thc levels for half the price and that’s still recreational. My medical cannabis shouldn’t cost me $50 a day. I could justify it if i actually felt something from it. Spent 4 months on road after joining mn program. It just reconfirmed Minnesota is a joke when it comes to medical cannabis. No one should mortgage a house to feel no pain without opiates.
Limited selection. Poor quality. High prices. Long waits. I have gotten used to these things and visit twice a month. Occasionally have a nice deal but then you are limited on how much you can buy. It’s a monopoly of legal cannabis.
I've been a patient for a several months now, and since I've been there they have introduced more products and lowered some of their prices. You still pay a premium; I prefer the tangerine carts and at $70 they are not cheap, but to me they are worth it. They do run weekly sales which generally seem to save 20% or so on select products which is nice. In December they're introducing some new vape carts which I'm really looking forward to.The people are always very welcoming and professional, and from my experience you can get in and out in five or ten minutes if you go during a week day afternoon.My one criticism, and I know it's not really in their control, is that I once waited for almost an hour (and I heard that others waited far longer) on a Friday before July fourh weekend. Now I totally acknowledge that this situation is an outlier, and rarely happens to that extent, but a lot of people can get a bit perturbed; I know I saw several people walk away. I'm sure you are aware of this, but I wanted you to have this honest feedback.Thank you for all that your team does, please tell them that I appreciate them!Five stars
Amazing staff, amazing experience both in service and functionality. I prefer here. ❤️ them all.
The staff here is incredibly friendly, the product is potent and the people-watching can't be beat. It's probably advisable to schedule a pickup after ordering online, just make sure to fill out the self-evaluation before you get there to save some time at check-in.
Wait time is horrendous. Watched multiple people freak out because of it. One old lady who could barely walk started freaking out and crying because they screwed up her order. There is only one person slowly ringing up people. It took me over an hour to get my meds even though I showed up on time. This waiting happens every single time. Please fix it thanks.
Updated review: 3 star from 5. When you buy from Rise, Check weights, or ask them to weigh it. Prerolls have shrunk almost half in inch in size and claim to be the same productand correct weight.. CHECK ALL WEIGHTS AND PRODUCTS BEFORE LEAVING THE STOREOld reviewAlways friendly staff on the phone for orders, the St. Cloud location has never made me wait longer than 10 minutes to fill an order, and almost immediate turn around time on any questions.Products are generally high quality, and any problems with them are addressed on the spot and with the customer in mind.Friendly, fast, informative.
Hey guys! Just wanted to let you all know that Rise Cannabis treats their employees like garbage. Yes, all of those kind and hardworking people you've met there ARE TREATED LIKE TRASH. Shame on you Rise, if you're going to be a part of the cannabis industry, learn how to treat your workers with some dignity. There is absolutely no room for heartless corporate management in this industry.
Love the staff here. I’ve changed my review after the flower rolled out and switch from Leafline to rise. The tangerine carts here are seriously good. Yes the prices are a little steep but it’s not distillate it’s pure cannabis oil so I’m cool with it. Keep that super silver haze coming great strain selections. Next up Mn needs live rosin and to sell their patients clones and seeds like in the other medical states
When I first walked in I didn't know what to expect but the staff was helpful and when they opened the next door it was very well lit up and nice and clean friendly staff as well I recommend for sure
Keeping it real. Place is nice enough, staff are friendly, but the limited selection, low thc, high pricing almost as gross as them couches in the lobby.If you've been to a RISE or any other dispensary in another state, you totally understand. High prices and lack of competition has these MN cats fat and lazy.I've also waited every single time for at least 15+ minutes despite having an order placed for a specified period of time.Tons of staff milling around, rare to have more than 1 at the window processing orders.
Most of us could run this place right out of town if given the competitive chance.They've yet to release a strain more potent than 27% and call mid teens, high thc.But here we are: MAYBE 2 strains to choose from and after 3 months up and running with flower, we can't get more than a quad a week despite traveling from great distances.Loved their veterans Memorial Day deal for 20% off...oh wait, not flower.Pathetic.
If you want affordable middle grade medical this is the place to go. The highest THC I've seen so far is 19% and they're prices go for $55 at 3.5 grams across the board. Be prepared to wait once inside, they only have one window.
Staff was extremely friendly and very knowledgeable. They were able to help me out with finding exactly what I needed and what would be the most beneficial for me. Even as a first-timer I felt very comfortable and put at ease by their staff.
Very grateful for medical cannabis. Not too fond of the fact that I'm being prescribed up to five grams a day but can only purchase two 3.5 gram 1/8 and three .75 gram pre rolled every six days. This means multiple trips and multiple times being taxed for what could be done once a month. Fuel isn't cheap these days... My only other issue is Green Goods (the only other option in the state) sells their product based of THC potency. Rise was selling 27% pre rolls for 18$ and when they were down to one strain of cannabis that was only 8% (roughly 1/3 the potency), the price remained the same.
Amazing staff. Clean shop. Theres literally nothing to complain about. Great service. Comfy waiting area. Love coming here.
Being a caregiver for the day to my post operated on friend. They were amazing and I time with her online order. Praise medical cannabis 🌲🌲❤️❤️🙏🙌
Friendly and knowledgeable staff. Quiet. Warm and inviting atmosphere. Efficient checkout. Definitely recommend
Staff is very polite and nice. Quick service. Great product.
Great place ,nice staff,everything went great. The thing I don't quite understand is the same flower you had gotten was $55 for all flavors and now the same flower is $75. This seems to be a little bit of price gouging to me. Good luck getting $75 for 1/8 Oz. It was expensive enough at $55.
Amazing staff. Clean shop. Theres literally nothing to complain about.
Had terrible customer service over the phone. They have One available Strand of flower and it's a TERRIBLE one. They are Definitely not ready to sell flower yet.. They Should have waited till they knew they could keep up with the Demand.. Very Disappointing!!!!!!
March first 2022 YOU ALL WERE AMAZING WORKING TODAY THANK YOUAND secondly I’m so happy flower is on the list now I had a very happy day.
The staff is super friendly and kind. I love stopping in to pick up my order each time.
Fast service at a good price great staff
Use up those rewards folks the loyalty program will be ending. All discounts through state insurance and disability will remain. 5% to 15% off for qualified purchases.
I am changing my review. Earlier I had posted a scathing review b/c of a string of what I thought were defective cartridges. Turns out the root of the problem was a defective mod. Thanks to a couple diligent employees who worked hard to resolve my issue everything is right with the world and I have nothing but good things to say. Thanks to the staff at Leafline for resolving my issue.
Great customer service and prices are reasonable, hopefully when flower is available in March 2022 There will be a big variety to choose from and the promise to keep prices down will hold true
It's the great vibe for me
Best medical marijuana in the area and actually the only one lol.
Fast service at a good price
Quick curbside pickup. People are always pleasant and friendly.
Since I started taking medical cannabis I haven't had seizures, which I used to get 3 minimum a week. I've been taking the medication for about 3 years. I also have ulcers and I did a gastric bypass 12/29/08 and can now keep food down and not get completely nauseousiated when I eat.
Their cartridges leak and ultimately fail. Brought back my last 3 cartriges, ALL defective. Was given 1 replacement. Before I left the parking lot I tried the replacement and it was leaking and already partially plugged. When I attempted to address the issue I was told they will not replace until it plugs solid. I have to drive 1.5 hours to get medicine. This is unacceptable. I will no longer go to leafline. When paying the highest prices in the country, quality is expected.
First time there really nervous but the staff there was absolutely wonderful everybody was smiling really made me relax me any questions I had they were always able to answer them
The staff at Leafline labs are the greatest! They are kind, friendly, and very knowledgeable. They made transitioning from opiates to marijuana so easy.
They are very helpful when I am there.. However the prices are high. I paid alot less in Colorado when I lived there.. but this is Minnesota..
Very sweet and concerned staff. She was smiling and pleasant. Treated us as if we were important and not just a fly by. Excellent customer service
My experience was great...1st timer, I wasn't sure what to expect, (but like I expected) it went very good. I could tell by the conversations I had with staff....It would be a win, win! Thank You, Leaf Line Labs!
Friendly and fast. Thanks again 🙂
First time picking up my new prescription. Was safe and fast service. All done from my car window so we all stayed safe. If this is the kind of pharmacy you need I highly recommend! Getting my info signed up on the phone, all people I spoke to were kind and very knowledgeable too!
Great service and friendly people across the board , extremely helpful with helping to walk you through the program and the process with full understanding .
I love this place. They provide me with one product in particular that compares to no where else, and I have tried them all. I wish this MEDICINE would get the credit it deserves!!
The Staff is Amazing ❤❤❤Leafline Labs Has Changed My Life❤ThankYou for the ability to provide Alternative Health Care Options for people like me❤❤❤I have Chronic Back and Abdominal Pain associated with my ADPKD, Manic Depression, Anxiety, PTSD...❤❤❤I am off ALL PharmaceuticalsAnd I give the credit to LeaflineLabs❤❤❤Thank You
The people working here are pretty wonderful. The pharmacists are knowledgeable, and support staff are super friendly.
Customer service here is great and friendly! They are curteous and prepared to help!
The staff is excellent. They are knowledgeable and competent about the possible complications with other medications. I am a recovering cancer patient. The regimen they prescribed kept my nausea to a minimum through 10 rounds of chemo. Adjustments were made, so it's important to keep them aware of your medication changes. There are a lot of quacks out there. These folks know their business and are delightful to work with.
OMG The staff are incredible!
Staff is great!! Prices are terribly high!!!!Quality is ok, product selection is horrendous!!!! Minnesota needs to step up its game!!! Ohhh in case you didn't know? No flower!! Only oil !!
Customer service here is great and friendly! They are curteous and prepared to help!
Yes. I am a patient here. I am not ashamed of coming to Leif Line LAbs. They treat me with respect! A lot better than my old dealer. Thank you.
Very nice staff are so helpful and knowledgeable. No judgements. Ever.
Great staff!! Very knowledgeable, friendly and helpful and caring!! The only downfall is that LeafLine won't open more facilities North. They're all going south. 😪
the staff are knowledgeable and very friendly! These guys have impeccable customer service and very caring. The only problem I have is not with the company, but sometimes the medication isn't up to par, but that's the state of Minnesota regulations and not a reflection of Leafline labs. Somewhat pricey at times as well.
One of two companies that supply your medical cannabis needs. 4 stars for service and quality. Last star is missing because of price, lack of raw flower(due to legality) and lack of variety.
People are courteous, helpful, and just good people. And the service is quick no waiting around.
Always friendly staff on the phone for orders, the St. Cloud location has never made me wait longer than 10 minutes to fill an order, and almost immediate turn around time on any questions.Products are generally high quality, and any problems with them are adresssed on the spot and with the customer in mind.Friendly, fast, informative.
Wow great great service.Got well informed about medical cannabis. Great location nothing wrong with this location in our book.
Everyone here has been super helpful and amazing, especially my pharmacist, Jordan! 😊 My quality of life has significantly improved since I became a patient at Leafline Labs -- Thank you everyone for the amazing things you are doing.
Love the medicine given. Better prices than the other dispensaries in Minnesota
I was struggling with a lot of pain and I met with Jordan and she helped me to choose what would help me the most...great gal!! I am starting to get my pain under control and I so appreciate the help I have received! Great staff!!
Extremely overpriced and I felt like I wasn't able to select what I wanted to try. Everything was prescribed by the pharmacist and the oral solution I got tasted terrible. It's hard to swallow, honestly. Unless you can afford $800-$1000 or more on cannabis prescriptions, you're better off waiting until flower is added to the program so it's cheaper.
I was treated with courtesy and understanding. My individual case was treated with professionalism. All my options were explained and I was allowed to pick my own treatment plan. Both my doctor and my pharmacist we're very amiable and pleasant people. Thank you, Christopher
Staff is helpful and knowledgeable. Located in an area that is not safe. They only accept cash payments.
The best quality medicine in the state. A little pricey but they charge what they did because they can.
Comfortable environment. Very friendly staff. Things move smoothly there as well. Always seems like I'm in and out.
I love all the employees there they are always looking out for you and always in a great mood amazing service
Extremely professional with excellent care and service. The pharmacist and staff are extremely helpful. Prices are very high, but that’s mostly because of current laws and regulations so I find it hard to fault this place for that. Call your representatives and pressure them to lower the cost of this medication.
Awesome and very friendly and helpful services, but think the price could be little cheeper, but I love the people.
The customer service at the Saint Cloud location is absolutely amazing. People that work there are very friendly and go out of their way to help.Very comfortable and relaxing atmosphere. Convenient locations in St Cloud,Hibbing and Metro locations as well. Would highly recommend to anyone who is experiencing pain or suffering from chronic illness. Thank you Leafline!
Most beautiful park I've ever been to.
Most beautiful park I've ever been to.
I am new to medical cannabis and LeafLine Labs pharmacists were very knowledgeable and pleasant to work with. They weren't pushy to purchase specific lines of products just to make money. And their vaporizer cartridges are very effective. Altogether great experience.
Love this place but I wish the government lower their taxation so they didn't have to charge $77 for a half a gram
You all are so nice there,and I am very happy with the medical marijuana for my heath issues 7 years dealing with my problems with no relief in sight and now I can manage to get threw my days better I sleep way better. Thank you this has changed my life ☺